body{background:#f3f6f1}.portal-header{position:static;height:auto;min-height:80px;margin:0;padding:20px 4%;background:#fff;border-bottom:1px solid #d9e2dc}.portal-header>div{display:flex;gap:20px;align-items:center;font-size:12px}.portal-header form{margin:0}.portal-layout{max-width:1500px;margin:auto;display:flex;align-items:start;gap:30px;padding:30px 4%}.portal-nav{display:flex;position:sticky;top:20px;flex-direction:column;gap:8px;width:225px;flex-shrink:0;align-items:stretch;font-size:13px}.portal-nav a{padding:14px;background:white;border:1px solid #d8e2dc;border-radius:6px}.portal-nav a:hover{border-color:#20a9ac}.portal-main{flex:1;min-width:0}.portal-main h1{font-size:30px;letter-spacing:-.6px;line-height:1.8;margin:0 0 25px}.portal-main h2{font-size:22px;margin:22px 0 15px;letter-spacing:0}.portal-main h3{font-size:17px}.portal-main p{font-size:13px;line-height:2}.portal-main label{font-size:13px;line-height:2}.box{background:#fff;padding:25px;border:1px solid #d7e2da;border-radius:9px;margin-bottom:20px}.auth{max-width:520px;margin:20px auto}.error{padding:14px;background:#ffeae6;color:#8f2921;border-radius:5px;line-height:2;font-size:13px}.success{padding:14px;background:#dff4e7;color:#226343;border-radius:5px;font-size:13px}.fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.fields label{margin:0}.wide{grid-column:1/-1}.toolbar{display:flex;gap:15px;align-items:end;flex-wrap:wrap;margin-bottom:20px}.toolbar label{flex:1;min-width:120px;margin:0}.portal-main table{width:100%;border-collapse:collapse;font-size:12px}.portal-main th,.portal-main td{padding:14px 10px;border-bottom:1px solid #dee8e0;text-align:start;line-height:1.9}.table-scroll{overflow-x:auto}.ticket-link{font-weight:700;color:#086e80}.muted{color:#718791;font-size:11px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:20px}.stats>div{padding:20px;border:1px solid #d4e2d7;background:white;border-radius:7px;font-size:12px}.stats b{display:block;font-size:30px;margin-bottom:8px;color:#0c757f}.tag{display:inline-block;padding:4px 8px;background:#e3f1ef;border-radius:4px;font-size:11px}.danger{color:#a52929;background:#fce6e3}.warn{color:#7e5e11;background:#fff2cc}.sla-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.sla-grid>div{background:#eef5f0;padding:15px;border-radius:6px}.sla-grid b{display:block;font-size:13px}.message-box{background:#f5f8f3;border:1px solid #e0e8e2;border-radius:7px;padding:18px;margin-bottom:15px}.message-box.internal{background:#fff4dc;border-color:#e4d3ad}.message-body{white-space:pre-wrap;overflow-wrap:anywhere}.message-meta{display:flex;gap:15px;flex-wrap:wrap;font-size:11px;color:#69808a}.actions{display:flex;gap:12px;flex-wrap:wrap;align-items:center;margin-top:20px}.portal-footer{display:block;text-align:center;font-size:11px;color:#71858d;padding:25px}.skip{position:fixed;top:-100px;right:20px;background:#092c3c;color:white;padding:15px;z-index:100}.skip:focus{top:10px}.check{display:flex;align-items:center;gap:8px}.check input{width:auto}.portal-main textarea{min-height:110px}.portal-main input[type=file]{font-size:12px}.auth-links{display:flex;justify-content:space-between;gap:15px;flex-wrap:wrap;font-size:12px;margin-top:20px;color:#126d80}.portal-main details{background:#fff;border:1px solid #d8e4db;border-radius:7px;padding:18px;margin-bottom:15px}.portal-main summary{cursor:pointer;font-weight:700;font-size:15px}.inline-form{display:inline}bdi{unicode-bidi:isolate}@media(max-width:900px){.portal-layout{display:block}.portal-nav{position:static;width:100%;display:flex;flex-direction:row;flex-wrap:wrap;margin-bottom:25px}.portal-nav a{font-size:11px;padding:10px}.portal-header>div{gap:10px}.fields{gap:14px}}@media(max-width:600px){.fields,.stats,.sla-grid{grid-template-columns:1fr}.wide{grid-column:1}.portal-main h1{font-size:25px}.box{padding:18px}.portal-header>div>span{max-width:150px}.toolbar{display:block}.toolbar>*{margin-bottom:12px}.portal-layout{padding-top:20px}.auth{margin:0}.portal-main th,.portal-main td{padding:10px 8px}}
/* The full-size implementation of the homepage customer-experience interface. */
:root{--portal-blue:#237fdd;--portal-muted:#8292a6;--portal-edge:#e8edf3;--portal-bg:#f7f9fc}.workspace-body{background:#edf1f5;color:#172940}.workspace-frame{display:flex;max-width:1700px;min-height:calc(100vh - 50px);margin:0 auto;background:#fff;border-inline:1px solid var(--portal-edge)}.workspace-sidebar{width:230px;flex-shrink:0;padding:30px 16px 22px;background:#f7f9fc;border-inline-end:1px solid var(--portal-edge);position:sticky;top:0;height:100vh;display:flex;flex-direction:column}.workspace-brand{font-size:24px;padding:0 13px 30px}.workspace-brand .brand-symbol{font-size:44px}.workspace-brand small{font-size:8px}.workspace-label{font-size:10px;color:#95a2b3;padding:0 14px 14px}.workspace-sidebar .portal-nav{position:static;display:flex;flex-direction:column;align-items:stretch;width:100%;gap:6px;margin:0}.workspace-sidebar .portal-nav a{display:flex;align-items:center;gap:12px;min-height:45px;padding:13px;border:0;background:transparent;color:#76869b;border-radius:6px;font-size:12px;font-weight:400}.portal-nav svg,.workspace-search svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.4;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.workspace-sidebar .portal-nav a.active{background:#e8f1ff;color:#2584e4;font-weight:700}.workspace-sidebar .portal-nav a:hover{background:#eef3f9;color:#257cc8}.sidebar-bottom{margin-top:auto;padding:25px 14px 0;font-size:9px;color:#94a2b3}.workspace-dot{display:inline-block;width:6px;height:6px;background:#32b389;border-radius:50%;margin-inline-end:7px}.sidebar-logout{border:0;background:transparent;font-size:11px;color:#73869b;padding:17px 0 0;min-height:44px}.workspace-content{flex:1;min-width:0;background:#fcfdff}.workspace-topbar{position:static;height:85px;margin:0;padding:20px 32px;border-bottom:1px solid var(--portal-edge);display:flex;align-items:center;justify-content:space-between;background:#fff;gap:24px;backdrop-filter:none}.workspace-search{display:flex;align-items:center;gap:10px;border:1px solid #e9edf4;background:#fafbfd;border-radius:6px;padding:0 12px;max-width:370px;width:45%;height:39px;margin:0;color:#8392a6}.workspace-search input{width:100%;border:0;background:transparent;padding:7px 0;font-size:10px;min-width:0;margin:0;outline-offset:4px}.workspace-search button{border:0;background:none;color:#7187a0;font:17px Arial;min-width:28px;min-height:30px}.workspace-profile{display:flex;gap:11px;align-items:center}.profile-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#e4eef6;color:#2f7092;font-size:17px;border:3px solid white;box-shadow:0 0 0 1px #e1e8ee}.workspace-profile b{font-size:11px;display:block}.workspace-profile small{font-size:9px;display:block;color:#8e9db0;margin-top:4px}.workspace-content .portal-main{padding:30px 32px 45px;max-width:none}.workspace-breadcrumb{font-size:10px;color:#9aa7b8;margin-bottom:15px}.workspace-breadcrumb span{margin-inline:9px;color:#ccd4dd}.workspace-content h1{font-size:25px;letter-spacing:-.5px;line-height:1.8;margin-bottom:24px}.workspace-content .box{background:#fff;border:1px solid var(--portal-edge);box-shadow:0 4px 15px #23466a03;border-radius:8px;padding:24px;margin-bottom:20px}.workspace-content .stats{gap:16px;margin-bottom:24px}.workspace-content .stats>div{background:white;border:1px solid var(--portal-edge);box-shadow:0 3px 9px #23466a02;padding:23px 20px;color:#91a0b2;font-size:11px;border-radius:8px;border-inline-start:3px solid #dceafe}.workspace-content .stats b{font-size:31px;color:#2468a8;font-weight:400;margin-bottom:12px}.workspace-content .stats>div:nth-child(2){border-inline-start-color:#bee8d9}.workspace-content .stats>div:nth-child(3){border-inline-start-color:#f1ddaa}.workspace-content table{font-size:11px}.workspace-content th{font-size:10px;font-weight:400;color:#92a0b2;background:#fbfcfe;border-bottom:1px solid var(--portal-edge)}.workspace-content td{color:#53687f;border-bottom:1px solid #edf1f5;padding-block:18px}.workspace-content .ticket-link{color:#1c3959;font-weight:700}.workspace-content .tag{background:#e8f1ff;color:#2d82d7;font-size:10px;padding:5px 10px;border-radius:5px}.workspace-content .danger{background:#fff0ef;color:#b45250}.workspace-content .warn{background:#fff5dd;color:#a37b2c}.workspace-content .btn{background:#267fe0;border-color:#267fe0;border-radius:6px;font-size:11px;min-height:42px;padding:11px 20px;gap:15px}.workspace-content .btn:hover{background:#1a65b7}.workspace-content .outline{border-color:#dce5f0;background:#fff;color:#66809a;border-radius:6px;font-size:11px;min-height:42px;padding:11px 20px}.workspace-content input,.workspace-content select,.workspace-content textarea{border-color:#e2e9f1;background:#fcfdff;border-radius:6px;font-size:12px;padding:11px}.workspace-content label{font-size:11px;color:#6e8097}.workspace-content .toolbar{gap:14px}.workspace-content .toolbar label{min-width:140px}.workspace-content .muted{color:#8a9baf;font-size:10px}.ticket-workspace{display:grid;grid-template-columns:minmax(0,1fr) 250px;gap:20px;align-items:start}.ticket-workspace .ticket-overview{grid-column:1/-1;grid-row:1;margin:0}.ticket-workspace .ticket-operator{grid-column:1/-1;grid-row:2;margin:0}.ticket-workspace .conversation-box{grid-column:1;grid-row:3;margin:0}.ticket-workspace .ticket-history{grid-column:2;grid-row:3;background:#fff;border:1px solid var(--portal-edge);border-radius:8px;padding:20px;margin:0}.ticket-history summary{font-size:13px;color:#294563;margin-bottom:25px}.ticket-history>p{font-size:10px;color:#8394a7;line-height:2.2;border-inline-start:1px solid #dbe6f2;padding-inline-start:20px;margin:0;padding-bottom:22px;position:relative}.ticket-history>p:before{content:'';position:absolute;inset-inline-start:-5px;top:5px;width:9px;height:9px;border-radius:50%;background:#2888e6;box-shadow:0 0 0 4px #edf5fd}.ticket-history>p:last-child{border-inline-start-color:transparent}.workspace-content .sla-grid>div{background:#f6f9fd;border:1px solid #e6edf6;border-radius:6px;padding:16px}.workspace-content .sla-grid b{color:#56748f;font-size:12px}.workspace-content .message-box{background:#f7faff;border-color:#e7edf6;border-radius:7px}.workspace-content .message-box.internal{background:#fff9ec;border-color:#f2e5c3}.workspace-content .message-meta{color:#8d9db0;font-size:10px}.workspace-content .message-body{font-size:12px;color:#536e87}.workspace-content details{border-color:var(--portal-edge)}.workspace-content summary{font-size:13px;color:#47637d}.visually-hidden{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.portal-footer{font-size:9px;color:#91a0b0;padding:18px}.auth-main{max-width:570px;margin:45px auto;padding-inline:20px}.auth-main>h1{font-size:25px;text-align:center}.auth-body{background:#f5f8fc}.auth-body .box{border-color:#e1e9f2;box-shadow:0 15px 50px #23466908}.workspace-content .success{background:#e6f7ee;color:#32825a}.workspace-content .error{background:#fff1ef;color:#b3534d}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #6eb3f1;outline-offset:3px}@media(min-width:901px) and (max-width:1150px){.workspace-sidebar{width:195px;padding-inline:10px}.workspace-content .portal-main{padding-inline:23px}.ticket-workspace{grid-template-columns:minmax(0,1fr) 215px}.workspace-topbar{padding-inline:23px}}@media(max-width:900px){.workspace-frame{display:block}.workspace-sidebar{position:static;height:auto;width:100%;padding:18px 20px;border-inline-end:0;border-bottom:1px solid var(--portal-edge)}.workspace-brand{padding:0 0 17px;font-size:21px}.workspace-brand .brand-symbol{font-size:36px}.workspace-label{display:none}.workspace-sidebar .portal-nav{flex-direction:row;flex-wrap:nowrap;overflow-x:auto;gap:5px}.workspace-sidebar .portal-nav a{flex-shrink:0;font-size:10px;padding:10px;min-height:42px;gap:7px}.portal-nav svg{width:16px;height:16px}.sidebar-bottom{display:flex;align-items:center;gap:6px;padding:9px 0 0;margin:0}.sidebar-bottom form{margin-inline-start:auto}.sidebar-logout{padding:0;min-height:32px}.workspace-topbar{height:auto;min-height:72px;padding:15px 20px}.workspace-search{width:52%;max-width:none}.workspace-content .portal-main{padding:25px 20px}.ticket-workspace{grid-template-columns:1fr}.ticket-workspace .conversation-box{grid-column:1;grid-row:3}.ticket-workspace .ticket-history{grid-column:1;grid-row:4}}@media(max-width:600px){.workspace-topbar{flex-wrap:wrap;gap:12px}.workspace-search{width:100%;order:2}.workspace-profile{order:1}.workspace-content .portal-main{padding:22px 15px}.workspace-content h1{font-size:22px}.workspace-content .box{padding:18px}.workspace-content .stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.workspace-content .stats>div{padding:14px 10px;font-size:9px}.workspace-content .stats b{font-size:24px;margin-bottom:8px}.workspace-content .toolbar{display:flex}.workspace-content .toolbar label{min-width:120px}.workspace-content td{min-width:110px}.workspace-content .fields{grid-template-columns:1fr}.auth-main{margin-top:28px}.ticket-workspace{gap:15px}.workspace-sidebar .portal-nav{scrollbar-width:thin}}

.password-control{display:flex;align-items:center;position:relative;width:100%;direction:ltr}.password-control input{width:100%;padding-left:76px;direction:ltr;text-align:left}.password-toggle{position:absolute;left:6px;top:50%;transform:translateY(-50%);min-width:64px;min-height:38px;padding:6px 10px;border:0;border-radius:7px;background:#edf5f8;color:#123846;font:inherit;font-size:12px;cursor:pointer}.password-toggle:hover{background:#dceef3}.password-toggle:focus-visible{outline:3px solid #238d9b;outline-offset:2px}

.password-control input{padding-left:52px}.password-toggle{left:5px;min-width:40px;width:40px;min-height:40px;height:40px;padding:9px;background:transparent;color:#4a6875;display:grid;place-items:center}.password-toggle svg{display:block;width:22px;height:22px;pointer-events:none}.password-toggle:hover{background:rgba(35,141,155,.08);color:#147d8b}.password-toggle:disabled{opacity:.5;cursor:default}

.password-control{--password-border:#cdd7cc}.workspace-content .password-control{--password-border:#e2e9f1}.password-control input{border-color:var(--password-border)}.password-toggle,.password-toggle:hover{color:var(--password-border)}

.password-toggle{left:0;bottom:0;top:auto;transform:none;padding:0;align-items:end;justify-items:start}.password-toggle:hover{color:#000}

.password-toggle{top:calc(50% + 3px);bottom:auto;transform:translateY(-50%);align-items:center;justify-items:start}.password-toggle:hover{background:transparent;color:#000}

.password-toggle{left:10px}.password-toggle:hover{background:transparent;color:#313131}.password-control input{padding-left:52px;text-align:start;direction:inherit}

.password-control input[dir="rtl"]{direction:rtl}.password-control input[dir="ltr"]{direction:ltr}

.profile-dropdown{position:relative;z-index:30}.profile-trigger{display:flex;align-items:center;gap:11px;min-height:64px;padding:10px 14px;border:1px solid #d8e1e8;border-radius:10px;background:transparent;color:inherit;font:inherit;text-align:right;cursor:pointer;transition:border-color .18s ease;max-width:100%}.profile-identity{min-width:0}.profile-identity b{overflow-wrap:anywhere}.profile-chevron{width:18px;height:18px;flex:none;margin-inline-start:16px;align-self:center;transition:transform .18s ease}.profile-trigger:hover,.profile-dropdown.is-open .profile-trigger,.profile-trigger:focus-visible{border-color:#28bdc3}.profile-trigger:focus-visible{outline:2px solid #28bdc3;outline-offset:3px}.profile-dropdown.is-open .profile-chevron{transform:rotate(180deg)}.profile-menu{position:absolute;top:100%;inset-inline-end:0;min-width:100%;width:max-content;max-width:min(300px,calc(100vw - 30px));padding:7px;background:#fff;border:1px solid #e2e9f1;border-radius:10px;box-shadow:0 12px 30px #12384612}.profile-menu[hidden]{display:none}.profile-menu a,.profile-menu button{display:flex;align-items:center;gap:10px;width:100%;min-height:44px;padding:10px 12px;border:0;border-radius:7px;background:transparent;color:#313131;font:inherit;font-size:12px;text-align:right;text-decoration:none;cursor:pointer}.profile-menu a:hover,.profile-menu button:hover{background:#edf9fa}.profile-menu svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.6;flex:none}.profile-menu form{margin:0}.profile-menu a:focus-visible,.profile-menu button:focus-visible{outline:2px solid #28bdc3;outline-offset:-2px}@media(prefers-reduced-motion:reduce){.profile-trigger,.profile-chevron{transition:none}}

.workspace-topbar .profile-dropdown{order:-1}.workspace-topbar{height:auto;min-height:85px;padding-block:10px}

.profile-avatar{overflow:hidden}.profile-avatar img,.account-avatar img{width:100%;height:100%;object-fit:cover;display:block}.account-photo{display:flex;align-items:center;gap:24px;margin-block:20px 28px}.account-avatar{display:grid;place-items:center;width:90px;height:90px;flex:none;border-radius:50%;overflow:hidden;background:#e7f8f8;color:#147d8b;font-size:32px}.account-photo input[type=file]{max-width:100%;font-size:12px}.account-profile .fields{margin-bottom:16px}@media(max-width:600px){.account-photo{flex-direction:column;align-items:flex-start;gap:16px}}

.profile-trigger:hover .profile-chevron,.profile-dropdown.is-open .profile-chevron,.profile-trigger:focus-visible .profile-chevron{color:#28bdc3}.profile-dropdown.is-open .profile-menu{border-color:#28bdc3}

.avatar-editor{padding:24px;margin-block:20px 28px;border:1px solid #dbe8eb;border-radius:12px;background:#f9fcfd}.avatar-editor[hidden]{display:none}.avatar-editor-heading h3{margin:0 0 8px}.avatar-editor-heading p{color:#627b87;font-size:12px;line-height:1.9}.avatar-crop-stage{width:min(280px,100%);aspect-ratio:1;margin:24px auto;border:2px solid #28bdc3;border-radius:50%;overflow:hidden;background:repeating-conic-gradient(#e5edef 0% 25%,#fff 0% 50%) 50%/18px 18px;box-shadow:0 0 0 6px #28bdc310}.avatar-crop-stage canvas{display:block;width:100%;height:100%;cursor:grab;touch-action:none;outline-offset:-5px}.avatar-crop-stage canvas:active{cursor:grabbing}.avatar-crop-stage:focus-within{outline:3px solid #28bdc3;outline-offset:5px}.avatar-zoom-row{display:flex;align-items:center;gap:12px;max-width:440px;margin:0 auto 20px;direction:ltr}.avatar-zoom-row label{flex:1;min-width:0}.avatar-zoom-row button{min-width:42px;width:42px;padding:0;height:42px;font-size:23px}.avatar-zoom-row output{width:52px;text-align:center;font-size:12px}.avatar-editor input[type=range]{width:100%;padding:0;min-height:32px;accent-color:#20adb4;background:transparent;border:0;direction:ltr}.avatar-editor .fields{gap:18px}.avatar-editor .actions{margin-top:16px;flex-wrap:wrap}.account-avatar img{object-fit:cover}@media(max-width:600px){.avatar-editor{padding:18px 14px}.avatar-zoom-row{gap:8px}.avatar-zoom-row output{width:42px}}

.workspace-search{padding:7px}